Speaker Profile

James Cooper-Jones

CEO, Survey Kiwi

"The TechX Summit is incredibly excited to welcome James Cooper-Jones onboard. As an experienced senior executive and a champion of using technology to enhance, rather than replace, human connection, his insights on customer engagement are exactly what the world is ready to hear. We are honored to feature his expertise on our global stage."
Customer Engagement & MarTech Business Strategy & Scalability Data & AI Strategy Global Market Expansion

Executive Overview

James Cooper-Jones is an accomplished senior executive and the Chief Executive Officer of Survey Kiwi, based in Perth, Western Australia. Operating with a truly global perspective, James has built and scaled public and private companies across APAC, Africa, Europe, MENA, and the Americas in industries ranging from agriculture and resources to cutting-edge technology. He holds dual Bachelor's degrees in Commerce (Financial Accounting) and Arts (Japanese) from the University of New England. Demonstrating his profound commitment to industry excellence, he is a distinguished fellow of three professional bodies spanning accounting and business management (FIPA, FIFA), governance and ethics (FGIA), and finance and banking (FFinsia).

Professional Journey & Impact

A staunch believer in emerging trends and technologies, James has successfully launched several companies from the ideation stage through commercial success, including orchestrating multiple IPOs. Before joining Survey Kiwi, he served as the Group CEO of Simply, an award-winning portfolio of world-class MarTech and HRTech brands. Prior to that, he was the CEO of CropLogic Limited, an international agtech company listed on the Australian Securities Exchange (ASX), where he managed expansion across New Zealand, Australia, and the USA. At Survey Kiwi, James leads a revolutionary platform that combines technology with practical psychological principles. His easy-to-use survey tool provides businesses with the crucial insights needed to deeply engage with their people. Trusted by small businesses, government agencies, and Fortune 500 companies—including AT&T, Ford, and Disney—Survey Kiwi ensures that the voice of the customer drives business strategy. He recently championed the seamless integration of Survey Kiwi with major platforms like HubSpot and Google Sheets, emphasizing that feedback should never reach a "dead end," but instead actively trigger useful business workflows.

Core Areas of Expertise

  • Customer Engagement & MarTech: Revolutionizing how organizations capture the right signals at the right time to predict problems, elevate experiences, and improve brand storylines.
  • Business Strategy & Scalability: Guiding tech companies from early ideation through international expansion, M&A, and public listings (IPOs) across global markets.
  • Data & AI Strategy: Advocating that the best AI still starts with listening; combining behavioral data with authentic human feedback to uncover the "why" behind enterprise analytics.

What to Expect at TechX Summit

James is a highly sought-after speaker who frequently moderates panels and delivers keynotes at premier events like DIGITALCONFEX in New Delhi and Dubai, and the AIBP Conference in Manila. At the TechX Summit, attendees can expect a masterful exploration of how to capture authentic human context in an AI-driven world. James will share his unique perspective on moving beyond simply collecting data to actually understanding the why behind customer behavior. We are absolutely thrilled to have him onboard to share his actionable blueprint for continuous business elevation!

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We are honored to welcome James Cooper-Jones to Tech X Summit Global Singapore 2026.
His customer engagement blueprint will empower businesses to capture authentic human context in an AI-driven world.